Our People

Chris Heal MEng (Hons) MIOA is a member of the Institute of Acoustics and has over 15 years experience in consultancy with expertise in Environmental and Building Acoustics. Chris has a particular eye for detail and is a very thorough engineer, providing a solid basis for practical solutions that optimise the design. Chris’ experience in the education sector includes lead acoustician on the new 10-form entry school at Riverside, Dagenham with Portakabin, refurbishment of buildings at Bedford Square to create EJMS French, bilingual, international school, feasibility studies for a temporary home for Park Field free school in Bournemouth.  Chris also has extensive experience in environmental noise including leading the Kings Cross Construction Monitoring contract, and Picket Twenty development for over 1200 new homes at Andover. ​

Louise Conroy BEng (Hons) MIOA is a member of the Institute of Acoustics and has been involved in acoustic consultancy since graduating from Southampton University’s Institute of Sound and Vibration Research in 1990. Working with Arup Acoustics, she was involved in a variety of projects from Glyndebourne Opera House to Wytch Farm Gathering Station to motorway widening projects, before being seconded to the Channel Tunnel Rail link Consortium in 1996 to carry on her work with noise and vibration assessments from the scheme. After maternity leave, Louise joined The English Cogger Partnership (now rebranded as Sustainable Acoustics Ltd), on a part-time basis and has since been involved in a variety of projects, including numerous large and small scale School and college projects, the Tipner East regeneration scheme, the City Gateway, student accommodation and medical centre development in Southampton.​​

Jim Smith MEng (Hons) MIOA joined Sustainable Acoustics in July 2014 as a graduate consultant. He has

an MEng degree in Acoustical Engineering from the University of Southampton and is a  Member of the Institute of Acoustics.

At the company, Jim has been immersed in a variety of different projects, covering different aspects such as environmental noise assessments for new residential and road schemes, pre-completion sound insulation testing, and mechanical ventilation services assessments.

During his time in acoustics-related placements, he was responsible for designing a program to identify the tonality of plant noise and assist in setting up an ambisonic sound lab, simulating filtering effects of different partitions. At the Institute of Sound and Vibration Research, Jim has participated in many interesting projects, including a noise control analysis for domestic floor cleaners, and the design and building of a physical rig to recreate the song of a humpback whale.​

Angela Lamacraft has a BSc in Audio and Music Technology and an MSc in Acoustics, Noise Control, and Vibration from Southampton University. She is a senior consultant with 14 years of experience in the assessment of acoustics. Angela is an Incorporated Engineer working towards Chartership and is a member of the Institute of Acoustics (IoA), where she is a Diversity Champion, a former chair of the IoA’s Young Members Group, and an Ordinary Member of the IoA Council. Angela’s experience includes undertaking noise and vibration surveys, analysing data, advising outline and detailed mitigation measures across a range of sectors. She has excellent knowledge and practical experience in the application of international standards, and local and national policies, such as those for planning, industrial noise, road traffic noise, railway noise and vibration and construction and demolition noise and vibration. Angela is also an experienced noise modeller, including large Sustainable Urban Extensions and onshore substations for offshore wind farms. During Angela’s MSc she completed underwater noise assessments in contained bodies of water.  She has extensive experience working as part of a multi-disciplinary team and managing technical teams of various sizes.​

Diego Codes has an MSc in acoustics and is an acoustic consultant who graduated from London South Bank University in January 2022. He also has a background in sound engineering and Music Technology and joined Sustainable Acoustics in 2022. In his training, he is continuing to turn the theory into practice, with knowledge growing in the area of building acoustics, building services and sound insulation as well as Environmental Acoustics. At Sustainable Acoustics he has already been involved in a wide range of projects, including forensic acoustics, licensing and planning applications for residential and commercial developments, new school design and testing. He is working towards becoming an ANC registered tester and Associate Member of the Institute of Acoustics. He has also presented a paper on Low Energy PA design in underground Stations at Internoise 2022 in Glasgow.​

Pedro Vazquez has a background in Architecture and Construction where he gained practice and knowledge in design, construction methods, and project management after 4 years of experience. He completed with distinction the MSc programme in acoustics at London South Bank University in September 2020, which was followed by an internship programme in the same institution where he practised his Research & Development skills. From that experience, he was able to co-author his first paper in the field of acoustics. He joined Sustainable Acoustics in 2024 and has been involved in several projects across Environmental and Building Acoustics related to entertainment, hospitality, and education, among others. The combination of his qualifications also makes him an ideal prospect to immerse into the Soundscape field.​

Luke Rogers holds a BA in Engineering Science from the University of Oxford from which he graduated in July 2022. During his studies, he specialised in the fields of Circuits and Communication, Control Systems, Biomedical Modelling and Monitoring, Information, and Software engineering. During his final year, he led a team of engineers in the design, implementation and modelling of an autonomous service robot for use as a personal trainer within a gym environment. He is a member of the Institute of Engineering and Technology and was awarded the IET Diamond Jubilee Scholarship and the Arkwright Engineering Scholarship for showing potential in the field of engineering.

Luke is a keen problem solver and has a particular passion for innovative design and implementation, using both past and future knowledge of the field of engineering to come up with creative ways to find solutions. His detailed knowledge of AI and Machine Learning enables him to excel in the field of data-driven design of intelligent systems. He strives for his work within the company to make a positive impact on the world and the people around him using sound.​

Diana is a Director and co-owner of Sustainable Acoustics. She is Sustainable Acoustics' Sustainability Advisor, helping us stay at the forefront of sustainability implementation including climate strategy, and environmental management, integrating the 17 UN Sustainable Development Goals into our work and progressing our Net Zero ambition of halving emissions by 2025 and attaining Net Zero by 2030. Previously, Diana worked in the third sector, implementing sustainability, socially responsible investing and working on the corporate accountability agenda. She also worked in Public Affairs, Philanthropy and before that, in Local Government. Diana obtained her BSc in Geography at Royal Holloway, London University. ​

An experienced and resourceful operations and office manager, with proven ability to problem solve and drive our team forward. Passionate about recycling, sustainability, nature and healthy living, Lou ensures that office procurement is socially responsible and user-effective. Lou works collaboratively to ensure financial metrics are delivered effectively in a timely manner and that the Company runs smoothly.​

Andy Officer has worked within the acoustics fraternity for over 46 years and continues to provide his considerable technical skills and hard-earned knowledge after recently coming out of early retirement in January 2024, to begin a new and exciting role with Sustainable Acoustics as Technical Manager for both instrumentation, measurement protocols and survey work, as well as imparting his experience and wisdom onto the team.

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He began his long career way back in September 1978 at one of the pioneering UK acoustic consultancies of the day, Acoustic Technology Ltd, where many of the founding consultants had learned their trade from the world-renowned ISVR in Southampton, England. He began as a Laboratory Technician, looking after the wealth of specialist noise and vibration instrumentation, but worked his way up to a consultation role after learning his trade ‘on the job’ from the very best in the field of acoustics, noise and vibration. During this period he undertook many offshore platform assignments within the petrochemical industry.

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In 1990 he joined Arup, where he oversaw the daily operation and supervision of all aspects of UK acoustic instrumentation, including procurement, calibrations, servicing, maintenance and logistics. He also provided advisory support to consultants at project inceptions, and throughout project terms on all aspects of noise and vibration measurement instrumentation, data acquisition, analysis, measurement, and survey protocol, as well as key expertise in more diversified and bespoke survey requirements. He has also been engaged in new graduates' continued training, development and guidance on the correct use of instrumentation and metrics parameters, as well as providing ‘on-site’ survey training, ensuring correct measurement protocols and procedures were adhered to and correctly applied. He has also assisted in the development and running of ‘in-house’ noise and vibration training courses for new graduates.

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He decided to hang up his Sound Level Meter for good back in 2020, but decided to come back into the ‘acoustics’ fraternity once more, to offer his extensive experience, and get out from under his wife’s feet!